CRM

The Client Database Built for Private Aviation

With enriched client profiles, live booking insights, and communication history, it gives your team the full context to act fast and personalise every interaction.

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A smarter way to manage every contact, passenger, and partner.

Hamilton CRM brings together all your client, broker, and company data in one powerful record system enriched with relationship insights, trip history, and communication threads.

A CRM adapted to your needs

Seamless contact and company records

Keep structured profiles for every contact and partner with fields tailored to aviation: booking ratios, tags, sentiment scores.

Categories and intelligent tagging

Label contacts by role, region, or value (VIP, Broker, Europe, High-value) to segment and prioritirize intelligently.

Relationship and booking insights

Understand your relationships at a glance, with booking history, negotiation patterns, and sentiment insights.

Seamless Contact and Company Records

Keep structured profiles for every contact and partner with fields tailored to aviation: booking ratios, tags, sentiment scores...

Categories and Intelligent Tagging

Label contacts by role, region, or value (VIP, Broker, Europe, High-value) to segment and prioritirize intelligently.

Relationship and Booking Insights

Understand your relationships at a glance, with booking history, negotiation patterns, and sentiment insights.

All communication in one place

  • Email Sync: every email exchanged with a contact is stored under their profile.

  • Activity Feed: see tasks, notes, sent quotes, and updates in one place.

  • Task & Note Management: add notes and assign tasks directly from a contact or company page.

Automatically enriched from every interaction

Inbound sync

When a request comes into Hamilton Inbound, the CRM checks if the client is known, tagging them as new, VIP, or returning.

Data enrichment

Auto-updates contact info, trip history, and booking stats based on real activity. Automatically adjusts connection scores and labels based on recent activity and outcomes.

Explore all of Hamilton’s capabilities

Turn any inbound message (email, WhatsApp, text, marketplace requests...) into a structured trip, automatically.

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Leverage real-time directional insights and empty leg optimisation to quote smarter.

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A connected marketplace where brokers find and request quotes from top operators.

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Turn any inbound message (email, WhatsApp, text, marketplace requests...) into a structured trip, automatically.

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Boosted Charter Teams Satisfaction Rate

x4

A connected marketplace where brokers find and request quotes from top operators.

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Quote-to-book-ratio

+2pts

Leverage real-time directional insights and empty leg optimisation to quote smarter.

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